Frequently Asked Questions
1. General
What is AudioCat?
AudioCat is a groundbreaking platform dedicated to audiogames, designed specifically for the visually impaired community, offering an immersive gaming experience through sound.
How do I start playing games on AudioCat?
To start playing, download the AudioCat app from your device’s app store, create an account, and choose a game from our diverse library to begin your audio
adventure.
Is there a subscription fee for AudioCat?
Yes, AudioCat operates on a subscription model. You can enjoy all our games for a monthly fee of €7.99, with the option to cancel at any time.
2. Account Management
How do I create an account on AudioCat?
You can create an account directly in the AudioCat app by providing your email address and creating a password.
What do I do if I forget my password?
If you forget your password, use the “Forgot Password” link on the login page to reset it. You’ll receive an email with instructions on how to set a new password.
How can I update my account details?
Log in to your account on the AudioCat app, and navigate to the “Profile” section where you can update your details.
3. Gameplay
What types of games are available on AudioCat?
AudioCat offers a variety of games, including puzzles, adventures, and strategy games, all designed to be played through audio cues and interactions.
How are the games on AudioCat accessible to visually impaired users?
Our games are designed with accessibility as a priority, using detailed audio cues, voice commands, and haptic feedback to ensure an engaging and inclusive gaming experience.
Can sighted people enjoy AudioCat games as well?
Absolutely! While AudioCat is designed with visually impaired players in mind, the unique audio-based gameplay offers a fun and challenging experience for sighted players too.
4. Accessibility Features
What accessibility features does AudioCat offer?
AudioCat features voice navigation, adjustable audio settings, comprehensive voice-over support, and tactile feedback to cater to various accessibility needs.
Are there tutorials available to help new players understand how to play?
Yes, AudioCat provides audio tutorials that guide new players through game mechanics and how to navigate the platform.
5. Technical Issues
What should I do if I experience technical issues on AudioCat?
Contact our support team via the help section in the app or by emailing
support@audiocatapp.com. We’re here to help resolve any issues promptly.
How do I report a bug or a problem with a game?
Report any bugs or issues directly through the app’s feedback tool or by contacting our support team with details of the problem.
Which devices are compatible with AudioCat games?
AudioCat games are compatible with most iOS and Android devices, ensuring a broad accessibility range.
6. Security
How is my personal information protected on AudioCat?
We use advanced encryption and security practices to protect your personal information and ensure confidentiality and integrity.
What measures are in place to ensure game fairness and security?
We regularly audit our games and systems to uphold fairness and security, using random number generators for game mechanics and robust anti-cheat measures.